The association deals in a fair and just manner with any member who has fallen beneath the standards of practice or committed an act of professional misconduct. Our members are obligated to make specific mandatory reports relating to abuse of clients, employment terminations due to professional misconduct, incompetence or incapacity, offences, negligence, malpractice and child abuse.


Any members who have dissatisfaction with the service provided to them, or have noticed a violation of the Code of Ethics, is entitled to file a written complaint and to set forth allegations. The case will be reviewed by the Board of Directors who will notify the alleged individual of this complaint and will call them into question.

Membership Suspension or Revocation

Our association may suspend or revoke membership for failure by the member to comply, and maintain compliance with, or for violation of any applicable provisions, standards, or requirements of the association. Suspension of membership is not a condition precedent to revocation.

Before suspension or revocation, the Discipline & Complaints Committee will give written notice to the member, the notice shall:

  • Specify the reasons for which the action is to be taken
  • Set a hearing for not more than 16 days nor less than eight days after the date of the notice
  • Specify the date, time, and place of the hearing
At the hearing, the Discipline and Complaints Committee has the burden of proof and may present evidence as to why such action regarded and any response being made by the member in question. The Discipline and Complaints Committee may reduce the suspension time based on reason. The member in question may request an additional hearing at which he or she will have the burden of establishing and justifying full reinstatement of their membership. Such further hearing will be conducted before the Discipline and Complaints Committee. At the conclusion of such hearing, a written summary of the evidence will be provided. The Board of Directors will review the written summary of the case in question and will issue a written decision within 30 days of the last hearing.


Violation of any provision of the association shall be a misdemeanour with consequences.