When making a new application for a City of Toronto holistic licence, a Criminal Background Check is mandatory and must be submitted to Municipal Licensing & Standards (ML&S) before your holistic licence being issued and again every four years. It must be issued by a Canadian Police Service within 280 days before the application.

Please note:

  • Licensing Services requires original Criminal Background Checks and will not accept copies.
  • A recognized Canadian Police Service will complete police clearance report. ML&S will not accept the report completed by a third-party agency.

A Criminal Background Check can be obtained from a Canadian Police Service at one the following locations to complete your application or renewal.

Please check here for more information.

Toronto Police Service

40 College Street
Toronto, ON M5G 2J3

Phone: 416-808-8240

Direct link to the application.

  • cost $20
  • are mailed within ten business days (this does not include online applications)

York Regional Police

Location 1:
10720 Yonge Street
Richmond Hill, ON L4C 3C9

Phone: 1 866-876-5423 ext. 7655

Office Hours: Monday to Friday 8 am to 6 pm, Saturday 8 am to 4 pm.

Location 2:
111 Sandiford Drive
Whitchurch-Stouffville, ON, L4A 0Z8
(South of Main Street, West of Mostar Street)

Phone: 1 866-876-5423 ext: 6781.

Office Hours: Monday to Friday 10 am to 6 pm.

  • cost $60.00
  • are provided same day if there is no previous record
  • can be picked up at either of the two locations if ordered online

Download the PCRC Application Form. Please complete before attending the Customer Service location.

You can apply for the “Police Criminal Records Check” online or go to one of the two locations above.

Durham Regional Police

Durham Police have advised that they will only provide background checks for residents of the Durham region. For Durham residents, you may go to any police station within the Durham Region.

Phone: (905) 579-1520 ext. 4104

  • cannot be ordered online
  • cost $55.00
  • take ten business days to process

Peel Regional Police

Peel Police have advised that they will only provide background checks for residents of Brampton or Mississauga. Peel residents may go to:

7750 Hurontario Street
Brampton, ON L6V 3W6

Phone: 905-453-3311 ext. 4391

Office Hours: Monday to Saturday.

  • cannot be ordered online
  • cost $45.00
  • must be requested one hour before closing

Acceptable Pieces of Identification:

  • Driver’s licence (issued by a Canadian province or territory)
  • Foreign driver’s licence
  • Canadian Passport
  • Foreign Passport
  • Canadian Citizenship card
  • Permanent Resident (PR) card
  • Certificate of Indian Status
  • Valid student identity card from a Canadian or foreign institute
  • Firearms Acquisition Certificate (FAC)
  • Canadian National Institute for the Blind (CNIB) identification card
  • Federal, provincial or municipal identification card
  • Military Family Identification (MFID)
  • Birth Certificate
  • Ontario photo card
  • Fishing, boating or hunting licence
  • Non-photo identification, which provides both the name and date of birth of an individual

Unacceptable Pieces of Identification:

  • Health card (issued by a Canadian province or territory)
  • Social Insurance Number (SIN)